Delivery & Payment

Wherever you hide, we send our articles to every single place with the transport service of Fedex and DPD.

DPD transport in Austria € 3,00 (until 3 Kg)
Fedex tranpsort in all European Countries (EU) per shipment € 7,00 (until 9 Kg)

  • we'll send your order for free inside of Austria up from an amount of €100.00
  • for all other countries in the EU up from an amount of € 250,00
The delivery time in Austria is about 3-5 working days, and in all other european countries about 7-9 working days.

 

Payment

 

 We offer you the following payment method as credit card Visa & Mastercard and Paybox (pay with your cell phone).

14-days sale on exchange and return

You are entitled to resend your ordered articles without giving reasons within 2 weeks. The deadline starts with receiving your order and reading this terms. It's enough to send the articles within this period. The articles have to be unused, clean and originally packed. We exclude articles which were ordered after special specifications of clients. Stylefaktor reserves the right to reduce the value of the article when finding traces of use (made after detailed inspection of our department which is normally only possible in shops). In the case of return we cancle the contract and return the payment after receipt of delivered articles. The credit payment will be made with cash on delivery of a remittance to your bank account, payment with credit card will be returned to your credit card.  C.O.D. charges cannot be returned.

Complaint

The Stylefaktor Team is at your disposal for your complaints any time.

Please get in touch with one of our team -> email:  office@stylefaktor.at

Invoice without taxes

Companies who have their head office out of Austria, we are able to invoice without VAT if you send us your VAT Number, because it's about an intra-Community supply of goods.

Your VAT Number starts in Germany with DE (e.g. DE110000894523690). Please take care that the VAT Number is not the same like your legal registration number.

For any other questions you can contact us any time with email office@stylefaktor.at

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